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Institute of Museum and Library Services

Introduction

IMLS Support

Key Findings

Methodology

Museums

Public Libraries

Academic Libraries

Archives

State Library Agencies

•  OVERVIEW
•  SIZE ANALYSES
•  COMPARISONS OF FINDINGS

Afterword

Appendix: Surveys

 

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Publications - Reports

State Library Administrative Agencies

In this chapter, we provide an overview of the state library administrative agency (SLAA) data and a summary of comparisons with the data from the 2001 survey.

1. SLAA OVERVIEW

1.1 Technology overview

  • Availability of funding: Most SLAAs (97.5%) had funding for technology in the past 12 months, and all of them plan to obtain technology funding in the next 12 months.
  • Adequacy of technology funding: Of the SLAAs surveyed, 84.6 percent report that the majority of their technology needs are adequately funded.
  • Maintaining and adding technologies: All SLAAs agree that their institutions are able to maintain their current levels of technology, but they are less positive on their institutions’ ability to add new uses of technology to meet evolving needs.

  • Technology capacity: One-fifth of SLAAs (20.5%) indicate that their capacity currently meets their mission, and nearly half (46.2%) indicate that their capacity almost meets their mission.
  • Technology in use: All SLAAs used broadband Internet connection, computerized catalogs of library or other collections, desktop computers, e-mail, local area networks (LANs), and office productivity software in the past 12 months. In addition, all of them had Web sites in the past 12 months.
  • Staff for technology activities: The majority of SLAAs (77.5%) do not have enough skilled staff to accomplish their technology activities.
  • Needs assessment: Of the SLAAs surveyed, 45.0 percent conduct assessments of user and visitor needs, and 50.0 percent do not.

1.2 Digitization overview

  • Digitization policies: Overall, fewer than half of SLAAs have digitization policies in place across the range of policy areas. The three most common policies in place are related to the following: digital format, with 42.5 percent of SLAAs having these policies; metadata, with 38.5 percent having these policies; and access, with 37.5 percent having these policies. The three most common policies in development are related to the following: materials to be digitized, with 40.0 percent developing these policies; quality control, with 40.0 percent developing these policies; and institutional repository, with 35.0 percent developing these policies.
  • Provide direct funding or services to other institutions for their digitization activities: The majority of SLAAs (70.7%) provide funding or services to other institutions for digitization. Of these, about three-fourths (75.9%) support cooperative digitization projects or partnerships; 72.4 percent support statewide digitization projects; 69.0 percent support digitizing special collections; and 58.6 percent support providing access to digital products like collections online.
  • Funding for digitization activities: The majority of SLAAs (73.2%) had funding to support digitization in the past 12 months. In the next 12 months, 75.6 percent of SLAAs plan to obtain digitization funding.
  • Digitization priorities: For all the SLAAs surveyed, the primary digitization priorities include historical documents/archives, government publications, and photographs. For 65.0 percent, digitizing historical documents/archives is a priority; for 52.5 percent, digitizing government publications is very important; and for 35.0 percent, digitizing photographs is a priority.
  • Materials and images digitized: In the past 12 months, 42.5 percent of SLAAs digitized 1 to 500 items and 12.5 percent digitized 1,001 to 5,000 items. 22.5 percent reported no digitization activities in this period.
  • Materials or images still to be digitized: Just more than one-half (51.3%) of SLAAs indicate that they have more than 25,000 items left to digitize, and 15.4 percent have none to digitize.
  • Undertaking digitization activities: To perform digitization activities, 67.5 percent of SLAAs train current staff, 37.5 percent reassign current staff, and 20.0 percent digitize materials off-site at another institution’s digitization center.

  • Making digital images available: The majority of SLAAs (82.5%) make some or all of their digital images available to the public. Most SLAAs (79.5%) rely on the Web to make the images available, and 23.1 percent provide on-site access to these images.
  • Needs assessment: Almost one-fourth (22.5%) of SLAAs conduct assessments of user or visitor needs for digitized materials and images in their institutions although most (72.5%) do not.
  • Collaboration: The majority of SLAAs are active collaborators: 80.8% collaborate with academic libraries: 61.5 percent collaborate with state archives; 57.7 percent, with other state government agencies; 53.8 percent, with museums; 50.0 percent, with public libraries; and 50.0 percent collaborate with historical societies.
  • Capability for digitization activities: SLAAs rate themselves strongest in “staff skills and expertise,” “established procedures for preparation for creating digital images,” and “established procedures for the management of images and files.” “Funding” and “established digitization plan” were their weakest areas.
  • Hindrances to digitization: Overall, SLAAs cite “lack of funds” and “lack of staff time” as the strongest hindrances to digitization.
2. SLAA ANALYSES

This section highlights key survey findings for SLAAs.

2.1 Demographics

A total of 42 SLAAs participated in the survey. One survey was removed from the analyses due to a large amount of incomplete data, resulting in a final sample size of 41. However, not all SLAA participants responded to every question, so the sample sizes in the tables below might be slightly lower than 41.

Budget

Figure 1 shows the percentage of SLAAs by annual budget. All of the SLAAs report budgets of more than one million dollars.

FIGURE 1. SLAA BUDGET
Budget Percent (n=39)
Less than $250,000 0.0%
$250,001–$500,000
0.0%
$500,001–$750,000
0.0%
$750,001–$1,000,000 0.0%
$1,000,001–$5,000,000 41.0%
$5,000,001–$10,000,000 12.8%
$10,000,001–$25,000,000 30.8%
More than $25,000,000 15.4%

Note: Data are based on responses to survey question D; respondents were asked to select only one option.

Staff Size

Figure 2 shows the staff size of the SLAAs surveyed. The majority of SLAAs (59.0%) report a staff size of 26 to 75.

FIGURE 2. SLAA STAFF
Staff Percent (n=39)
5 or fewer 2.6%
6–10 0.0%
11–25 7.7%
26–75 59.0%
76–150 20.5%
151–250 7.7%
251–500 0.0%
501–1,000 0.0%
1,001–1,500 2.6%
More than 1,500 0.0%

Note: Data are based on responses to survey question E; respondents were asked to select only one option.

The total number of SLAAs is small in comparison with other survey respondent groups (e.g., public libraries, museums), so we do not provide breakouts of the SLAA data by budget size because there would be too few respondents in each category to draw meaningful conclusions.

2.2 Technology

Technology Funding

Almost all (97.5%) SLAAs had funding for technology in the past 12 months and all of them plan to obtain technology funding in the next 12 months.

 

FIGURE 3. FUNDING FOR TECHNOLOGY
  Percent (n=40)
In the past 12 months, did your institution have funding for technology?
Yes 97.5%
No 2.5%
Don’t know/Not applicable 0.0%
In the next 12 months, do you plan to have funding for your technology?
Yes 100.0%
No 0.0%
Don’t know/Not applicable 0.0%

Note: Data are based on responses to survey questions 1 and 2; respondents were asked to select only one option.

Adequate Funding of Technology Needs

Most SLAAs (84.6%) report that the majority of their technology needs are adequately funded.

 

FIGURE 4. PERCENTAGE OF TECHNOLOGY NEEDS THAT ARE ADEQUATELY FUNDED
Percent Percent (n=39)
0% 57.9%
1–25% 13.7%
26–50% 11.7%
51–75% 12.2%
76–99% 2.7%
100% 1.1%

Note: Data are based on responses to survey question 3; respondents were asked to select only one option.

Maintaining and Adding Technology

Figure 5 shows the mean ratings of an institution’s ability to maintain or add technology based on a 5-point scale, with “1” meaning strongly agree and “5” meaning strongly disagree. Therefore, ratings less than 2.5 indicate agreement, ratings between 2.5 and 3.5 indicate neither agreement nor disagreement, and ratings greater than 3.5 indicate disagreement.

All SLAAs agree that their institutions are able to maintain their current levels of technology, but they are less positive on their institutions’ ability to add new uses of technology to meet evolving needs.

FIGURE 5. ABILITY TO MAINTAIN AND ADD TECHNOLOGY
My institution is able to:
Average Rating (n=40)
Maintain its current level of technology 2.2
Add new uses of technology to meet evolving needs 3.1

Note: Data are based on responses to survey question 4. The scale for this question was 1, meaning strongly agree, to 5, meaning strongly disagree.

Extent of Technology Capacity

One-fifth of SLAAs (20.5%) currently have the technology capacity necessary to meet their mission, and nearly half of them (46.2%) report that their technology capacity almost meets their mission.

 

FIGURE 6. TECHNOLOGY CAPACITY TO MEET MISSION
Response Option Percent (n=39)
Currently meets our mission 20.5%
Almost meets our mission 46.2%
Is short of meeting our mission 28.2%
Does not meet our mission 5.1%
Don’t know/Not applicable 0.0%

Note: Data are based on responses to survey question 5; respondents were asked to select only one option.

Technologies Used in the Past 12 Months

Every SLAA (i.e., 100% of all those surveyed) used the following seven technologies in the past 12 months:

  • Broadband Internet connection
  • Computerized catalog of library and other collections
  • Desktop computers
  • E-mail
  • LAN (local area network)
  • Office productivity software
  • Web site for its institution
FIGURE 7. SLAAS THAT USED THE FOLLOWING TECHNOLOGIES IN THE PAST 12 MONTHS
Technology
Percent (n=40)
Accounting/payroll/human resources software 87.5%
Broadband Internet connection 100.0%
Computerized catalog of library or other collections 100.0%
Computerized collections management system 70.0%
Database software or system for membership development 41.0%
Desktop computers 100.0%
E-mail 100.0%
GIS (geographic information systems) applications 47.4%
Integrated library system (ILS) 95.0%
Intranet 77.5%
LAN (local area network) 100.0%
Marketing and promotion software and systems 20.5%
Meta- or federated searching in online collections and catalogs 46.2%
Modem (dial access) Internet connection 16.2%
Multimedia services or collections 56.4%
Notebook or tablet computers 74.4%
Office productivity software, including word processing, desktop publishing, and spreadsheets 100.0%
PDAs (personal digital assistant handheld devices, e.g., Palm Pilots) 70.0%
Personal information management (PIM) software 21.6%
Point-of-sale software and systems 0.0%
RFID (radio frequency identification) in services or collections 7.7%
Software to manage public-access computers and printing 56.4%
Video tours 2.6%
Virtual reality tours 2.6%
Web portal or gateway for services or collections 70.0%
Web site for your institution 100.0%
Wireless network, including WiFi 42.5%
Other 7.1%

Note: Data are based on responses to survey question 6; respondents were asked to select all that apply.

Almost two-thirds of SLAAs (65.0%) used 16 or more technologies in the past 12 months.

FIGURE 8. PERCENTAGE OF SLAAS THAT USED THE FOLLOWING NUMBER OF TECHNOLOGIES IN THE PAST 12 MONTHS
Number
Percent(n=40)
0 0.0%
1–5 0.0%
6–10 2.5%
11–15 32.5%
16–20 62.5%
21 or more 2.5%

Note: Data are based on responses to survey question 6.

Staff Capabilities

More than three-fourths of SLAAs (77.5%) report that they do not have enough skilled staff to accomplish their technology activities.

 

FIGURE 9. EXTENT TO WHICH SLAAS HAVE SUFFICIENT SKILLED STAFF TO ACCOMPLISH TECHNOLOGY ACTIVITIES
Response Option
Percent(n=40)
We do not have enough skilled staff to accomplish our technology activities. 77.5%
We have the right amount of skilled staff to accomplish our technology activities. 20.0%
We have more than enough skilled staff to accomplish our technology activities. 0.0%
Other (please list) 2.5%
Don’t know/Not applicable 0.0%

Note: Data are based on responses to survey question 10; respondents were asked to select only one option.

Needs Assessments

Forty-five percent of SLAAs conduct assessments of user and visitor needs, while 50 percent do not.

FIGURE 10. CONDUCT NEEDS ASSESSMENTS FOR TECHNOLOGY-SUPPORTED SERVICES
Response Option
Percent(n=40)
Yes 45.0%
No 50.0%
Don’t know/Not applicable 5.0%

Note: Data are based on responses to survey question 12; respondents were asked to select only one option.

2.3 Digitization

Digitization Policies

As a group, the SLAAs surveyed have established or are developing digitization policies in all areas. However, for each type of policy, at least one-third of them either do not have digitization policies in place or in development or they responded “don’t know/not applicable”. The top three digitization policies that SLAAs have in place are for the following:

  • Digital format, with 42.5 percent having such policies.
  • Metadata, with 38.5 percent having such policies.
  • Access, with 37.5 percent having such policies.

The top three digitization policies that SLAAs have in development are for the following:

  • Materials to be digitized, with 40.0 percent having such policies.
  • Quality control, with 40.0 percent having such policies.
  • Institutional repository, with 35.0 percent having such policies.
FIGURE 11. DIGITIZATION POLICIES
Type of Policy
Policies in place (n=40)
Policies in development (n=40)
No policies in place or in development/ Don’t know (n=40)
Access 37.5% 30.0% 32.5%
Best practices 25.0% 22.5% 52.5%
Conversion of digital files to next-generation formats 12.8% 25.6% 61.5%
Digital format (e.g., TIFF, GIF, PAL) 42.5% 22.5% 35.0%
Evaluation 17.5% 30.0% 52.5%
Institutional repository 25.0% 35.0% 40.0%
Intellectual property issues 30.0% 17.5% 52.5%
Materials to be digitized 22.5% 40.0% 37.5%
Priorities for digitization 27.5% 32.5% 40.0%
Preservation 35.0% 27.5% 37.5%
Quality control 25.0% 40.0% 35.0%
Standards 30.0% 32.5% 37.5%
Metadata 38.5% 25.6% 35.9%
Security 30.8% 25.6% 43.6%
Other 0.0% 12.5% 87.5%

Note: Data are based on responses to survey question 16; respondents were asked to select all that apply.

Direct Funding to Other Institutions for Digitization

Almost three-fourths of SLAAs (70.7%) provide direct funding or services to other institutions for their digitization activities. Of these, 75.9 percent support cooperative digitization projects or partnerships; 72.4 percent support statewide digitization projects; 69.0 percent support the digitization of special collections; and 58.6 percent support providing access to digital products like online collections.

 

FIGURE 12. DIRECT FUNDING TO OTHER INSTITUTIONS
Response Option
Percent(n=41)
Yes 70.7%
No 26.8%
Don’t know/Not applicable 2.4%

Note: Data are based on responses to survey question 17; respondents were asked to select only one option.

FIGURE 13. ACTIVITIES FUNDED BY DIRECT FUNDING
Response Option
Percent(n=29)
Digitizing library collections is funded by my institution. 31.0%
Digitizing special collections (like rare books or historical documents) is funded by my institution. 69.0%
Supporting cooperative digitizing projects or partnerships is funded by my institution. 75.9%
Accessing digital products (e.g., historical collections online) is funded by my institution. 58.6%
Supporting statewide digitizing projects, such as developing strategic plans, surveying collections, and implementing digitizing facilities, is funded by my institution. 72.4%
Supporting interstate digitizing efforts, such as developing strategic plans, surveying collections, and implementing digitizing facilities, is funded by my institution. 3.4%
Other 17.2%

Note: Data are based on responses to survey question 17; respondents were asked to select all that apply.

Digitization Funding

Almost three-quarters of SLAAs (73.2%) had funding to support their digitization activities in the past 12 months.

FIGURE 14. FUNDING TO SUPPORT DIGITIZATION ACTIVITIES
Response Option
Percent (n=41)
Yes 73.2%
No 24.4%
Don’t know/Not applicable 2.4%

Note: Data are based on responses to survey question 18; respondents were asked to select only one option.

Materials for Digitization

The top three materials that SLAAs digitized in the past 12 months or are currently digitizing are as follows:

  • Government publications, with 15.4 percent digitizing these materials.
  • Correspondence, diaries, and other personal records, with 12.8 percent digitizing these materials.
  • Maps, with 8.1 percent digitizing these materials.

The top three materials that SLAAs plan to digitize in the next 12 months are as follows:

  • Historical documents/archives, with 12.8 percent digitizing these materials.
  • Newspapers, with 10.5 percent digitizing these materials.
  • Government publications, with 10.3 percent digitizing these materials.
FIGURE 15. MATERIALS THAT HAVE BEEN DIGITIZED IN THE PAST 12 MONTHS OR ARE CURRENTLY BEING DIGITIZED
Material
Digitized more than 12 months ago(n=40)
Digitized in last 12 months or currently digitizing(n=40)
Plan to digitize in next 12 months(n=40)
Plan to digitize more than 12 months from now(n=40)
Correspondence, diaries, and other personal records 17.9% 12.8% 2.6% 10.3%
Course material 5.4% 0.0% 0.0% 2.7%
Education and training material about the collections 8.1% 2.7% 0.0% 8.1%
Films, videotapes 5.3% 7.9% 5.3% 7.9%
Government publications 41.0% 15.4% 10.3% 12.8%
Historical documents/archives 35.9% 5.1% 12.8% 10.3%
Images of items in the collections (e.g., art work, artifacts, furniture, plants, animals) 11.1% 0.0% 0.0% 11.1%
Information on the institution 28.9% 5.3% 2.6% 7.9%
Journals and other serials 13.5% 2.7% 2.7% 2.7%
Manuscripts 20.5% 2.6% 7.7% 5.1%
Maps 27.0% 8.1% 0.0% 13.5%
Music and other recorded sound 5.4% 0.0% 2.7% 10.8%
Newspapers 7.9% 5.3% 10.5% 15.8%
Photographs 40.5% 2.7% 2.7% 8.1%
Rare books 15.4% 2.6% 2.6% 15.4%
Records about the collection 8.3% 2.8% 0.0% 11.1%
Sheet music 5.6% 0.0% 5.6% 0.0%
Special exhibits 18.9 0.0% 2.7% 13.5%
Theses and dissertations 0.0% 0.0% 0.0% 2.7%
Other (please list) 20.0% 10.0% 0.0% 0.0%

Note: Data are based on responses to survey question 20; respondents were asked to select all that apply.

Primary Digitization Priorities

The top three digitization priorities for SLAAs are as follows:

  • Historical documents/archives, with 65.0 percent indicating this priority.
  • Government publications, with 52.5 percent indicating this priority.
  • Photographs, with 35.0 percent indicating this priority.
FIGURE 16. DIGITIZATION PRIORITIES
Priority
Percent (n=40)
Correspondence, diaries, and other personal records 7.5%
Course material 2.5%
Education and training material about the collections 2.5%
Films, videotapes 5.0%
Government publications 52.5%
Historical documents/archives 65.0%
Images of items in the collections (e.g., art work, artifacts, furniture, plants, animals) 12.5%
Information on the institution 12.5%
Journals and other serials 5.0%
Manuscripts 5.0%
Maps 10.0%
Music and other recorded sound 0.0%
Newspapers 25.0%
Photographs 35.0%
Rare books 12.5%
Records about the collection 0.0%
Sheet music 0.0%
Special exhibits 7.5%
Theses and dissertations 0.0%
Other (please list) 5.0%
Don’t know/Not applicable 7.5%

Note: Data are based on responses to survey question 22; respondents were asked to select their institution’s top three priorities.

Number of Digital Materials Created in the Past 12 Months

Most SLAAs created digital images in the past 12 months, including 42.5 percent that created 1 to 500 images. However, 22.5 percent of SLAAs report having created no images.

FIGURE 17. NUMBER OF DIGITAL MATERIALS OR IMAGES CREATED IN THE PAST 12 MONTHS
Number
Percent (n=40)
0 22.5
1–500 42.5%
501–1,000 5.0%
1,001–5,000 12.5%
5,001–10,000 2.5%
10,001–25,000 7.5%
More than 25,000 7.5%

Note: Data are based on responses to survey question 23; respondents were asked to select only one option.

Number of Additional Images Remaining to Be Digitized

The majority (51.3%) of SLAAs have more than 25,000 digital materials or images left to digitize.

FIGURE 18. NUMBER OF DIGITAL MATERIALS OR IMAGES LEFT TO BE CREATED
Number
_Percent (n=39)
0 15.4%
1–500 12.8%
501–1,000 2.6%
1,001–5,000 5.1%
5,001–10,000 7.7%
10,001–25,000 5.1%
More than 25,000 51.3%

Note: Data are based on responses to survey question 24; respondents were asked to select only one option.

Undertaking Digitization Activities

SLAAs undertake their digitization activities by the following:

  • Training current staff to perform these activities: 67.5 percent use this means.
  • Reassigning current staff to perform these activities: 37.5 percent use this means.
  • Digitizing their materials off-site at another institution’s digitization center: 20.0 percent use this means.
FIGURE 19. MEANS OF UNDERTAKING DIGITIZATION ACTIVITIES
Response Option
Percent (n=40)
Contractual staff were hired to perform these activities in-house. 12.5%
New institutional staff were hired to perform these activities. 15.0%
Current staff were trained to perform these activities. 67.5%
Current staff were reassigned to perform these activities. 37.5%
Volunteers perform these activities. 7.5%
These activities are performed by commercial vendors off-site. 10.0%
Materials are digitized off-site at another institution’s digitization center. 20.0%
Other (please list) 7.5%
Don’t know/Not applicable 15.0%

Note: Data are based on responses to survey question 26; respondents were asked to select all that apply.

The Availability of Digital Image Collections to the Public

More than three-fourths of SLAAs (82.5%) make some or all of their digital image collections available to the public.

FIGURE 20. PUBLIC AVAILABILITY OF DIGITAL IMAGE COLLECTIONS
Response Option
Percent (n=40)
Yes, some of our digital image collections are available to the public. 37.5%
Yes, all of our digital image collections are available to the public. 45.0%
No, our digital image collections are not available to the public. 2.5%
Don’t know/Not applicable 15.0%

Note: Data are based on responses to survey question 27; respondents were asked to select only one option.

How Digital Image Collections Are Made Available

More than three-fourths (79.5%) of the SLAAs make their digital image collections available to the public via the Web.

FIGURE 21. HOW DIGITAL IMAGE COLLECTIONS ARE MADE AVAILABLE
Response Option
Percent (n=39)
On the premises on our computer network (LAN) 23.1%
On the Web 79.5%
Through a third party 20.5%
Don’t know/Not applicable 15.4%

Note: Data are based on survey question 28; respondents were asked to select all that apply. Table only includes respondents who reported that they make some or all of their digital image collections available to the public.

Needs Assessments

Only 22.5 percent of SLAAs conduct assessments of user or visitor needs for digitized materials and images in their institutions. Overall, however, almost three-fourths of them (72.5%) do not conduct assessments.

FIGURE 22. NEEDS ASSESSMENTS
Response Option
Percent (n=40)
Yes 22.5%
No 72.5%
Don’t know/Not applicable 5.0%

Note: Data are based on responses to survey question 35; respondents were asked to select only one option.

Collaboration

Almost two-thirds of SLAAs (65.0%) collaborate (through specific partnering agreements) with other institutions and organizations to digitize materials.

FIGURE 23. COLLABORATION TO DIGITIZE MATERIALS
Response Option
Percent (n=40)
Yes 65.0%
No 32.5%
Don’t know/Not applicable 2.5%

Note: Data are based on responses to survey question 37; respondents were asked to select only one option.

When SLAAs collaborate to digitize materials, 80.8 percent turn to academic libraries; 61.5 percent turn to state archives; and 57.7 percent turn to other state government agencies.

FIGURE 24. COLLABORATION WITH OTHER INSTITUTIONS AND ORGANIZATIONS
Response Option
Percent (n=26)
State library agencies 15.4%
Academic libraries 80.8%
Individual public libraries 50.0%
Private libraries 19.2%
Museums 53.8%
Consortia 30.8%
State archives 61.5%
Special libraries 23.1%
Historical societies 50.0%
Federal government agencies or archives 7.7%
Other state government agencies 57.7%
City, municipal, or other local government agencies or archives 19.2%
Universities and colleges 26.9%
Community organizations 3.8%
Private companies 3.8%
Foundations 3.8%
State library associations 15.4%
State museum associations 3.8%
Other professional associations 0.0%
Other 3.8%

Note: Data are based on responses to survey question 37; respondents were asked to select all that apply.

Capabilities in Initiating, Accomplishing, and Sustaining Digitization Activities

Overall, SLAAs rate themselves capable at initiating, accomplishing, and sustaining digitization activities in most areas. They rate themselves deficient at having established digitization plans and in funding.

Figure 25 shows the average ratings of an institution’s capability at initiating, accomplishing, and sustaining digitization activities based on a 5-point scale, with “1” meaning deficient and “5” meaning fully capable. Therefore, ratings less than 2.5 tend to indicate deficiency and ratings greater than 2.5 tend to indicate capability.

FIGURE 25. CAPABILITY TO INITIATE, ACCOMPLISH, AND SUSTAIN DIGITIZATION ACTIVITIES
Capability
Average Rating (n=40)
Staff skills and expertise 2.9%
Equipment and software 2.6%
Funding 1.8%
Established digitization plan 2.2%
Established digitization policies 2.5%
Established quality standards 2.7%
Established procedures for preparation for creating digital images 2.8%
Established procedures for the management of images and files 2.8%

Note: Data are based on responses to survey question 39; respondents were asked to rate each capability. The scale for this question was 1, meaning deficient, to 5, meaning fully capable.

Hindrances to Digitization Activities

Overall, SLAAs agree that “lack of funds,” “lack of staff time,” and “other projects have higher priorities” are the greatest hindrances to their digitization activities.

FIGURE 26. HINDRANCES TO DIGITIZATION ACTIVITIES
Digitization activities in your institution are hindered by:
Average Rating (n=40)
Lack of staff time 2.0
Lack of staff skills and expertise 2.7
Lack of funds 1.9
Lack of sufficient equipment and/or software 2.3
Lack of an established digitization plan 2.8
Lack of established digitization policies 3.0
Lack of established quality standards 3.2
Lack of established policies and procedures for preparation for materials for digitizing 3.2
Lack of established policies and procedures for the management of images and files 3.1
Other projects have higher priorities 2.1
Concern about intellectual property issues 3.5
Security concerns 3.7
Not having collections worth digitizing 4.5
Concern about costs of preservation and management 2.6
Management is unaware of the benefits of digitization 4.1

Note: Data are based on responses to survey question 40; respondents were asked to rate each potential hindrance. The scale for this question was 1, meaning strongly agree, to 5, meaning strongly disagree.

3. COMPARISONS OF THE 2001 AND THE 2004 SURVEY FINDINGS

This section highlights the differences in the following categories between the 2001 and the 2004 survey findings for SLAAs.

  • Top technologies used
  • Funding for technology and digitization
  • Sources of funding for digitization activities
  • Digitization policies
  • Top goals for digitization projects

3.1 Overview

  • Technologies used in the past 12 months: SLAAs’ use of technologies for day-to-day operations (e-mail, desktop computers, office productivity software, and institutional Web site) was pervasive in both surveys. In the 2004 survey, the following newer technologies were implemented in the past 12 months. (With the exception of PDAs, these technologies were not asked about in the 2001 survey.)
  • Broadband Internet, used by 100 percent of all SLAAs.
  • Web portal or gateway for services or collections, used by 70.0 percent.
  • Personal digital assistant handheld devices (e.g., Palm Pilots), used by 70.0 percent.
  • Software to manage public-access computers and printing, used by 56.4 percent.
  • Geographic information systems (GIS), used by 47.4 percent.
  • Meta- or federated searching in online collections and catalogs, used by 46.2 percent in the last 12 months, and expected to be acquired or implemented by 35.9 percent in the next 12 months.
  • Wireless network, including WiFi, used by 42.5 percent.
  • Goals for digitization projects: SLAAs report a change in emphasis in digitization project goals over the three-year period:
  • Preserve information of importance or value: a goal for 64.9 percent in 2001 but for only 50.0 percent in 2004.
  • Increase access to collections: a goal for 18.9 percent in 2001 but for 87.5 percent in 2004.
  • Minimize damage to original materials: a goal for 40.5 percent in 2001 but for only 22.5 percent in 2004.
  • Provide access to material via the Web: a goal for 24.3 percent in 2001 but for 72.5 percent in 2004.
  • Increase interest in the institution: a goal for 43.2 percent in 2001 but for only 2.5 percent in 2004.

3.2 Top Technologies Used

For almost all of the technologies that were asked about, the percentage of SLAAs that reported using a given technology in the past 12 months increased from 2001 to 2004. However, decreases in technology use of 5 to 20 percent were reported for notebook or tablet computers, point-of-sale software and systems, and video tours.

The largest differences in reported use from 2001 to 2004 are related to the following technologies:

  • PDAs: Usage increased from 28.9 percent of SLAAs in 2001 to 70.0 percent in 2004.
  • Database software or system for membership development: Usage increased from 18.4 percent of SLAAs in 2001 to 41.0 percent in 2004.
  • Notebook or tablet computers: Usage decreased from 94.7 percent in 2001 to 74.4 percent in 2004.
FIGURE 27. TECHNOLOGIES USED IN THE PAST 12 MONTHS
Technology
Survey Year
2001 (n=38)
2004 (n=40)
Accounting/payroll/human resources software 86.8% 87.5%
Computerized catalog of library or other collections 89.5% 100.0%
Database software for collections management 55.3%
-
Computerized collections management system
-
70.0%
Database software or system for membership development 18.4% 41.0
Desktop computers 100.0% 100.0%
E-mail 100.0% 100.0%
Intranet 63.2% 77.5%
Marketing and promotion software and systems 5.3% 20.5%
Notebook or tablet computers 94.7% 74.4%
Office productivity software, including word processing, desktop publishing, and spreadsheets 100.0% 100.0%
PDAs (personal digital assistant handheld devices, e.g., Palm Pilots) 28.9% 70.0%
Point-of-sale software and systems 7.9% 0.0%
Video tours 7.9% 2.6%
Virtual reality tours 2.6% 2.6%
Web site for your institution 97.4% 100.0%
Other 2.6% 60.0%

Note: Data are based on responses to survey question 6; respondents were asked to select all that apply.

3.3 Funding for Technology and Digitization

The percentage of SLAAs that report they do not plan to obtain funding for digitization activities in the next 12 months (14.6%) is up from what was reported in 2001 (5.4%).

FIGURE 28. FUNDING FOR TECHNOLOGY AND DIGITIZATION
Response Option
Survey Year
2001 (n=38)
2004 (n=41)
Yes
No
Don’t know/ Not applicable
Yes
No
Don’t know/ Not applicable
Technology
In the past 12 months, did your institution have funding for technology? 100.0% 0.0%
-
97.5% 2.5% 0.0%
In the next 12 months, do you plan to have funding for your technology?
-
-
-
100.0% 0.0% 0.0%
Digitization
In the past 12 months, did your institution have funding to support your digitization activities? 71.1% 28.9%
-
73.2% 24.4% 2.4%
In the next 12 months, do you plan to obtain funding to support your digitizing activities? 94.6% 5.4%
-
75.6% 14.6% 9.8%

Note: Data are based on responses to survey questions 1, 2, 18, and 19; respondents were asked to select only one option.

3.4 Sources of Funding for Technology

The top two sources of funding for technology in 2004 were the same as they were in 2001:

  • Grants from federal agencies
  • State funds
FIGURE 29. FUNDING FOR TECHNOLOGY
Technology
Survey Year
2001
(n=37)
2004
(n=39)
Endowment funds 5.4% 0.0%
Foundation grants 5.4% 69.2%
Gifts from donors 16.2% 10.3%
Grants from Federal agencies 78.4% 97.4%
Grants from other Federal agencies (e.g., Department of Education, National Endowment for the Humanities)
13.5% 12.8%
IMLS Library Services and Technology Act State Program and Library National Leadership Grants
62.2% 79.5%
IMLS Museum National Leadership Grants
2.7% 5.1%
Institutional operating funds 37.8% 30.8%
State funds 91.9% 87.2%
City, county, or other local government funds 2.7% 0.0%
Other sources 5.4% 2.6%

Note: Data are based on responses to survey question 1; respondents were asked to select all that apply.

3.5 Sources of Funding for Digitization Activities

For the SLAAs that did receive funding for their digitization activities, the top three sources of funding in 2004 were the same as they were in 2001:

  • IMLS Library Services and Technology Act State Program and Library National Leadership Grants
  • State funds
  • Institutional operating funds
FIGURE 29. FUNDING FOR TECHNOLOGY
Source of Funding
Survey Year
2001
(n=27)
2004
(n=30)
Endowment funds 0.0 0.0
Foundation grants 3.7 13.3
Gifts from donors 7.4 6.7
Grants from Federal agencies 96.3 76.6
Grants from other Federal agencies (e.g., Department of Education, National Endowment for the Humanities)
14.8 13.3
IMLS Library Services and Technology Act State Program and Library National Leadership Grants
74.1 60.0
IMLS Museum National Leadership Grants
7.4 3.3
Institutional operating funds 22.2 16.7
State funds 63.0 73.3
City, county, or other local government funds 0.0 3.3
Other sources 3.7 3.3

Note: Data are based on responses to survey question 18; respondents were asked to select all that apply.

3.6 Digitization Policies

The number of policies in place or in development (versus not in place or in development/don’t know) increased from 2001 to 2004. With some exceptions, the majority of SLAAs do not have policies in place or in development in 2004.

FIGURE 31. DIGITIZATION POLICIES
Policy
Survey Year
2001 (n=37)
2004 (n=40)
Policies in place
Policies in development
No policies in place or in development/ Don’t know Policies in place Policies in development No policies in place or in development/ Don’t know
Access 10.8% 27.0% 62.1% 37.5% 30.0% 32.5%
Best practices 16.2% 13.5% 70.2% 25.0% 22.5% 52.5%
Conversion of digital files to next-generation formats 5.4% 16.2% 78.3% 12.8% 25.6% 61.5%
Digital format (e.g., TIFF, GIF, PAL) 16.2% 21.6% 62.1% 42.5% 22.5% 35.0%
Evaluation 5.4% 8.1% 86.4% 17.5% 30.0% 52.5%
Intellectual property issues 16.2% 18.9% 64.8% 30.0% 17.5% 52.5%
Materials to be digitized 16.2% 27.0% 56.7% 22.5% 40.0% 37.5%
Priorities for digitization 13.5% 32.4% 54.0% 27.5% 32.5% 40.0%
Preservation 8.1% 10.8% 81.0% 35.0% 27.5% 37.5%
Quality control 13.5% 24.3% 62.1% 25.0% 40.0% 35.0%
Standards 5.4% 27.0 67.5% 30.0% 32.5% 37.5%
Other 27.0% 2.7% 70.2% 0.0% 12.5% 87.5%

Note: Data are based on responses to survey question 16; respondents were asked to select all that apply.

3.7 Top Goals for Digitization Projects

The top three goals of SLAAs in terms of digitization activities in 2001 were as follows:

  • Increase interest in the institution: a goal for 43.2 percent of all SLAAs.
  • Minimize damage to original materials: a goal for 40.5 percent.
  • Preserve materials of importance or value: a goal for 35.1 percent.

In 2004, the top three goals for digitization activities were as follows:

  • Increase access to collections/materials/files: a goal for 87.5 percent of all SLAAs.
  • Provide access to materials via the Web: a goal for 72.5 percent.
  • Preserve materials of importance or value: a goal for 50.0 percent.
FIGURE 32. GOALS FOR DIGITIZATION ACTIVITIES
Goal
Survey Year
2001
(n=37)
2004
(n=40)
Preserve materials of importance or value 35.1 50.0
Increase access to collections/materials/files 18.9 87.5
Minimize damage to original materials 40.5 22.5
Provide access to materials via the Web 24.3 72.5
Increase interest in the institution 43.2 2.5
Save space in the institution 2.7 5.0
Present more of the collection than is on display at any one time 2.7 2.5
Save costs by eliminating duplication of materials 0.0 2.5
Encourage cooperation among institutions to increase the number and variety of materials available 13.5 15.0
Provide greater information about the institution’s collections to artists, scholars, students, teachers, and the public 18.9 0.0
Increase access to state services 5.4 15.0
Support educational programs 2.7 0.0
Other (please list) 0.0 2.5
Don’t know/Not applicable 8.1 5.0

Note: Data are based on responses to survey question 31; respondents were asked to select their institution’s top three goals.


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