The University of Tennessee (University of Tennessee, School of Information Sciences)

In this Early Career Development project, Vandana Singh of the School of Information Sciences at the University of Tennessee–Knoxville will compare the level of technical support required by open-source integrated library systems (the computer systems used to acquire, manage, and circulate library materials) and the off-the-shelf, proprietary versions of these systems. This research project seeks to better inform librarians about the maintenance and management costs associated with one of the key tools that they use to serve the public.